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Firefox crashes every time when you try to use Google Maps on Mac 10.10.3

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  • 1 has this problem
  • 4 views
  • Last reply by guigs

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I am was on version 38, got update for Firefox 39, was still crashing and is still crashing post last update on Firefox 40.0 This happens every time I go to maps.google.com

I am was on version 38, got update for Firefox 39, was still crashing and is still crashing post last update on Firefox 40.0 This happens every time I go to maps.google.com

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.