Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've had problems since down loading new firefox help

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by guigs

more options

Since downloading the new firefox my laptop. When I go into yahoo mail it freezes or will go back to desktop then recover and come back to yahoo and work fine. It has also added old firefox data to my deskyop. I did not request the new version it took over on it's own

Since downloading the new firefox my laptop. When I go into yahoo mail it freezes or will go back to desktop then recover and come back to yahoo and work fine. It has also added old firefox data to my deskyop. I did not request the new version it took over on it's own

All Replies (1)

more options

I can offer this for help:

As well as for next time that there is an update: