Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I believe my account has been spoofed. Tried to login and change password. Login name not recognized.

  • 2 replies
  • 2 have this problem
  • 15 views
  • Last reply by FredMcD

more options

People I know are getting emails from what appears to be my effinref@gmail.com account. I tried to login and change my password and get an error message saying the account is not recognized.

People I know are getting emails from what appears to be my effinref@gmail.com account. I tried to login and change my password and get an error message saying the account is not recognized.

Chosen solution

Try the Gmail Help Center - that isn't a Firefox support issue. https://support.google.com/mail/?hl=en#topic=3394144

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Try the Gmail Help Center - that isn't a Firefox support issue. https://support.google.com/mail/?hl=en#topic=3394144

more options

I recommend you create a new e-mail account and close the original.