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Have an add-on I can't uninstall

bforbes2
bforbes2
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Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Chosen solution

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

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All Replies (1)

Ryan Weaber
Ryan Weaber
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Chosen Solution

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

Modified by Ryan Weaber