• Solved

Background color and format of V 115

Hi there I must say having used Thunderbird for probably ten or more years that V115 has been a big pain in the butt to get used to. Why change everything? It was fine… (read more)

Hi there I must say having used Thunderbird for probably ten or more years that V115 has been a big pain in the butt to get used to. Why change everything? It was fine before.

OK I can get used to a completely different layout and changed menus even though I don;'t want to but I cannot figure out how to change the background from solid black which I hate. I have spent several days on and off looking for an easy way to do this and can't find it.

So now I go to write an email and the black screen doesn't show anything with black letters of course?? What is the reason for this? So I have to change font over and over to white color.

When I read new emails no problem background is white and font is black like a normal screen. Who had this bright idea?? Please give me a simple solution not involving Css whatever programming such stuff I cannot figure out and don't want to learn. Thanks so much

Asked by dshant 17 hours ago

Answered by david 17 hours ago

  • Solved

I updated to the lastet version and get a warning

The latest update of Thunderbird somehow made this message appear "This is an unsupported version of Thunderbird!!" (see attached picture). Is this a bug? I've checked th… (read more)

The latest update of Thunderbird somehow made this message appear "This is an unsupported version of Thunderbird!!" (see attached picture). Is this a bug? I've checked the version on the homepage and it's the same that's running on my PC (Windows 11).

Asked by shugal 4 days ago

Answered by david 3 days ago

  • Solved

Cannot delete a rss folder

I subscribed to a blog as I usually do in Thunderbird but it ended up as a folder. I've tried to delete it but it doesn't go away. There are no posts in it either and res… (read more)

I subscribed to a blog as I usually do in Thunderbird but it ended up as a folder. I've tried to delete it but it doesn't go away. There are no posts in it either and resubscribing to the blog doesn't work - it just says I'm already subscribed. Any suggestions?

Asked by shugal 4 months ago

Answered by shugal 4 hours ago

  • Solved

An RSS subscription created two folders I cannot delete

A while ago I subscribed to an RSS, but all that happened was that two empty folders were created and they're impossible to delete. They just return. I run the latest Thu… (read more)

A while ago I subscribed to an RSS, but all that happened was that two empty folders were created and they're impossible to delete. They just return. I run the latest Thunderbird on an updated Windows 11 PC.

Asked by shugal 4 days ago

Answered by shugal 4 hours ago

  • Solved

Trying to configure Thunderbird

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is… (read more)

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is not doing much at the moment. I don't know what to do. I uninstalled. Restarted...and reinstalled...but this did not work. What am I doing wrong here?

Duncan

Asked by duncan 1 day ago

Answered by david 23 hours ago

  • Solved

Signing into Primary Email (rshearin@verizon.net) on Yahoo Mail is not working.

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.ne… (read more)

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

Asked by rshearin 1 week ago

Answered by rshearin 1 day ago

  • Solved

Missing Subfolder

I am using Thunderbird 115.12.1 (64 bit) on Windows 10 with the email account set up as POP3 for the Gmail account I have a subfolder under an Inbox (Gmail account) that… (read more)

I am using Thunderbird 115.12.1 (64 bit) on Windows 10 with the email account set up as POP3 for the Gmail account

I have a subfolder under an Inbox (Gmail account) that is no longer showing up. If I search for an email address from a sender that was in the folder, I get a list of emails showing the dates and subject, but if I click on the email, the tab that opens is blank.

My PC crashed, but I can't say for sure when the folder disappeared, other than I know it was there 4 days ago. It the the only subfolder that is missing.


Any help is appreciated. Thanks

Asked by Jere.Adair 3 days ago

Answered by Jere.Adair 1 day ago

  • Locked

After forced migration from Cox email server to Yahoo, TB insists on downloading all messages from last 8 years, instead of just new messages

Device: Desktop computer - Win 7 Pro Email client: Thunderbird Version 102.13 Server: POP settings I am a Cox email user and was recently migrated to Yahoo. After I inpu… (read more)

Device: Desktop computer - Win 7 Pro Email client: Thunderbird Version 102.13 Server: POP settings

I am a Cox email user and was recently migrated to Yahoo. After I input the correct server settings on the Thunderbird app,each time I click on the Get Message button, It starts downloading all (100K+) the email messages in my Yahoo inbox, including the ones that were already downloaded on my computer from the Cox server. Are there certain settings in Thunderbird that will stop this issue and just let me download new messages? TIA -Craig

Asked by attcbf1 3 days ago

Last reply by Matt 1 day ago

  • Solved

OAuth2 option not showing for Outgoing Server

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connecti… (read more)

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

Asked by gorbage 4 days ago

Answered by gorbage 1 day ago

  • Solved

Installing into Sonoma on new M3 mac

Do I install the 64bit option or 32bit ?? The installer gives me a choice. After installation on the new M3 mac, I will be migrating my Thunderbird profile from a … (read more)

Do I install the 64bit option or 32bit ?? The installer gives me a choice.

After installation on the new M3 mac, I will be migrating my Thunderbird profile from a 2021 iMac that runs BigSur on Intel silicon.

I'm anticipating updating the iMac to Sonoma, but long experience has shown me that major s/w version upgrades are often very unfriendly to 3rd party s/w apps&data, so I wanted to get my tBird profile (all my mail history) working on the new Mac before doing the major upgrade on my iMac.

Asked by David Collins 4 days ago

Answered by James 4 days ago

  • Solved

Thunderbird changes hotmail password?

I've appreciated using Thunderbird for an ad-free Hotmail experience for quite some time. I've changed my Hotmail password every few weeks lately and Thunderbird worked … (read more)

I've appreciated using Thunderbird for an ad-free Hotmail experience for quite some time. I've changed my Hotmail password every few weeks lately and Thunderbird worked fine when I entered the new password at the prompt when Thunderbird started.

Just now however, I needed to get into my Microsoft account that uses the same password as my Hotmail account. My login to Microsoft failed. Trying to understand why, I looked in Thunderbird at the saved password for Hotmail's server:

oauth://login.microsoftonline.com (https://outlook.office.com/IMAP.AccessAsUser.All

https://outlook.office.com/POP.AccessAsUser.All 
https://outlook.office.com/SMTP.Send offline_access)

The saved password was a 464 character long ASCII string totally irrelevant to the password I'd selected for Hotmail and Microsoft.

I went through the password change process for Hotmail, was then able to get into my Microsoft account and restarted Thunderbird. As usual, Thunderbird asked for the new password. I entered it and was then able to receive new mail from the Hotmail server in Thunderbird. However, again, the saved password in Thunderbird for Hotmail was not the password I'd entered.

Next, I deleted the saved passwords in Thunderbird, restarted it and this time it prompted me to be sure I'd downloaded it from a reliable source. I've never seen that prompt before. It came with my Linux Mint installation, so I thought it would be safe, but again there's an irrelevant password saved for my Hotmail account.

It's like it eventually changes my password for Hotmail and Microsoft since I can get mail through Thunderbird with the odd password it saves, but if I use what should be my password for Hotmail or my Microsoft account via a web page interface, the password doesn't work.

I'll have to stop using Thunderbird if this continues.

Asked by change2peace+firefox 5 months ago

Answered by Stans 5 months ago

  • Solved

Spam folder count doesn't update

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I ha… (read more)

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

Asked by AndyDS 2 days ago

Answered by AndyDS 1 day ago

  • Solved

Porting Thunderbird PC to Mac

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took: WHAT DOESN'T WORK (but I did): Removed i… (read more)

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took:

WHAT DOESN'T WORK (but I did): Removed installed Profiles folder and saved on desktop. Transferred PC Profiles folder to same place in Mac.

Deleted PC folder from Mac. Replaced Mac Profiles folder had previously moved. Deleted installs.ini and profiles.ini Started Thunderbird which created new profiles in Profiles folder.

WHAT SHOULD WORK BUT DIDN'T (after above): Removed new contents of Profiles folder. Transferred contents of PC Profiles folder to Profiles folder on Mac. Got the following message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

What did I do wrong? Do I need to uninstall Thunderbird and reinstall? Would that solve problems?

Thank you.

Asked by dpauker 2 days ago

Answered by dpauker 2 days ago

  • Locked

115.12.1 (64 bit) problem on opening

duplicate of later thread since it has a image /questions/1450665. You could have edited the thread to add the image. On powering up my PC this morning, opened Thunderbi… (read more)

duplicate of later thread since it has a image /questions/1450665. You could have edited the thread to add the image.

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

Asked by Andrew P 2 days ago

  • Solved

Slow gmail sends

I run a dual boot system with Fedora 40 with Thunderbird installed via DNF and Windows 11 Professional with Thunderbird installed from the Mozilla download site. I have… (read more)

I run a dual boot system with Fedora 40 with Thunderbird installed via DNF and Windows 11 Professional with Thunderbird installed from the Mozilla download site. I have had a Gmail account configured on both sides for some time. Recently I have been seeing very slow (2-3 minutes) outgoing sends from the Gmail account on the Fedora side ( thankfully they are eventually successful), but no such slowdowns from the Windows 11 side. As far as I can tell the accounts on both sides are configured the same (I always take the automatic config option when adding an account). I have also looked at the extra account settings required for OAuth2 authentication with Fedora, and believe they are all correct. I have made sends directly from the Gmail server, and they have no delay, so the problem must be related to communication between Thunderbird and the Gmail server on the Fedora side. Interestingly, I do get the following warning message when opening the Fedora Thunderbird:


Could Not Authenticate -- Imap(imap.gmail.com)

The server for account "imap (imap.gmail.com)" refused the supplied username and password. Do you want to go to the settings for another attempt at logging in, or do nothing?

Login failed, sever replied A000002 NO Invalid credentials (Failure) [AUTHENTICATIONFAILED]


This obviously is a problem, yet it doesn't seem to be fatal, as the server eventually connects, but after the delay. I have checked my account password, and I know it is correct. I would appreciate any insights into what is going on.

Tom Rosmond tomrosmond@gmail.com

Asked by Tom Rosmond 2 days ago

Answered by Matt 2 days ago

  • Solved

Not Responding Error "only" when clicking on email

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running… (read more)

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

Asked by Dennis Zz 3 days ago

Answered by Matt 3 days ago

  • Solved

received email header

How do I get rid off the data shown below? It shows up as part of the header on every received email. And it shows up when I print or forward an email. It does not appea… (read more)

How do I get rid off the data shown below? It shows up as part of the header on every received email. And it shows up when I print or forward an email. It does not appear when I reply. This is a new problem - last month or so. Some kind of setting that I cannot figure out. Thanks Joe



Forwarded Message --------

From: 06 2024 <> X-Account-Key: account1 X-UIDL: 70e4c5b43a614e1aae64.msg X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <prvs=290277df74=katherine.evora@sunpower.com> SIZE=20709 Received: from 52.3.46.227 unverified ([52.3.46.227]) by mwde08oc.mail2world.com with Mail2World SMTP Server; Fri, 21 Jun 2024 11:58:40 -0700 Received: from mx0a-0028b501.pphosted.com ([67.231.144.33]) by cmsmtp with ESMTPS id KjT5sWtIVOMGCKjT5sjuhl; Fri, 21 Jun 2024 18:58:40 +0000 X-SMC-CC: not_classified X-Authority-Analysis: v=2.4 cv=P4mZhTAu c=1 sm=1 tr=0 ts=6675cd60 cx=a_idp_d a=bXLcnwTyghK0GfXRMwWsUA==:117 a=bXLcnwTyghK0GfXRMwWsUA==:17 a=xqWC_Br6kY4A:10 a=T1WGqf2p2xoA:10 a=5KLPUuaC_9wA:10 a=A4EqBspgoKYA:10 a=tKyUNxqEAAAA:8 a=Nh-XrD6mAAAA:20 a=Xb7KiovmZK9691DM7QMA:9 a=QEXdDO2ut3YA:10 a=v_BHjuGmAAAA:8 a=yJcYcb4yAAAA:8 a=aVlNRV8nja364IOp:21 a=_W_S_7VecoQA:10 a=DPEFR9TdZ5fAN8KWyPIu:22 a=kfKFr3KhXiR0OvOTppLJ:22 a=nClsI21A9sdbJnfpZaOY:22 a=bXfQ48xznvGIAZeFF2wC:22 a=7mMuPQfN_g5kJh-Vuol1:22 a=0lwNhJolHLpeLSzUMu6g:22 a=yULaImgL6KKpOYXvFmjq:22 a=M1prwhDYeTsJUTDiAJb3:22 a=p-dnK0njbqwfn1k4-x12:22 a=7aar8cbMflRChVwg8ngv:22 Received: from pps.filterd (m0112781.ppops.net [127.0.0.1]) by mx0a-0028b501.pphosted.com (8.18.1.2/8.18.1.2) with ESMTP id 45L4h8GF022953 for <solarhome@q.com>; Fri, 21 Jun 2024 18:58:38 GMT DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sunpower.com; h= content-type:date:from:message-id:mime-version:subject:to; s= selector-pps1; bh=ueRZpH+L0B5enIPzPZoqDzg4anEKEo+Pa5WIgJTOR5k=; b= oR5c0K1up54z/DvfxXyobhVLG0jCS51bjM19b+Q6szhL5flnrLWlspuuycCa39Dg Pev7lpbCTytrK+6bqxkCZKJFm+W+hUeymieV8kcjU+139gP6R01+meNXPB/TxqiD FK+3rTs1oWyDIFc/Y2BnJGfvakaJxUngwStTol5MEWCTaAXEsR5QlARHW+nEMRk2 mOreHpw6pFyfMaVAFeDezGeAdu8KsjuzuhllsQ3oZOpgImtR5pDT64PKQVST3DH5 WCDuw0/IdWMLn/zFRJ0OsOnd0if6lJM/zadnhEAdwi4xERVsaPI2Q4lge7ZWmj8E VyULhaTofd35ASrMMpvVeA== Received: from ex19etaws03.sunpowercorp.com (excs03.sunpowercorp.com [34.204.119.249]) by mx0a-0028b501.pphosted.com (PPS) with ESMTPS id 3yvxnrt235-2 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT) for <solarhome@q.com>; Fri, 21 Jun 2024 18:58:38 +0000 (GMT) Received: from NAM11-CO1-obe.outbound.protection.outlook.com (104.47.56.169) by EX19ETAWS03.sunpowercorp.com (172.23.37.57) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.2.1258.25; Fri, 21 Jun 2024 14:58:38 -0400 ARC-Seal: i=2; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass; b=gZ0uFkNOFV6GTRDwj5D2cC8s4nUEFpl+H5iwwN6sg27w4RV7OQkXZ3xctie15/hJNnXBlw70Tn/iTem4WY5LcMgd2t9XMs4U3TJApVzamxL3SvkTB+sQ1i/ZErfagQ/UtzAS1nLl/ZS6Y9J2WU16xEpA//kW/tcaLiXZ4tuMDFTJBvoMMu4eh2jELQF931nRolpV+ZQKWUuTxLeYKqQ/UGmFCGYpxWczUx8Ur5VP6rkApV6B1Rin0LVVXTKq+Dh9WgxA3Kqff9c0WAOpsIquKyzly4JanR2yVP8YY/yD8+2JViT/oLNbboeghU1A0YzCq8hx4t9sT706VIloUnJ2Ow== ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=ueRZpH+L0B5enIPzPZoqDzg4anEKEo+Pa5WIgJTOR5k=; b=GTUjcYxCS3MaKiIC4/48P+EdfC2xOpkc8wxRICRHtnt+BT9LcA4k5sdK8xt13lQsdvhIkE4Bp7Tnv3cyozTOyolnKi9rcG2aenyyrVOCFurFjjjc7TRmVgfY8NkfbTC6Neam44g/7hddzcGV3V+DgGcjVA2/Qf37T5tBIytlGuPgUH7sdX+w4/JdfowPGwNyjwDac4tjyGCivFCAVN72esSFCaY5lk8bOevaluAv+Eb2IwkibvC5Hg/2/TRSrxsMYBtF83Wg1HbvkTjyWylffFaEvtmny1ZYpm9EvPKxfscx3SDh5ewlm1OxY+u2bWfV1QQtlbGotVCoDmQ34x9w6g== ARC-Authentication-Results: i=2; mx.microsoft.com 1; spf=softfail (sender ip is 52.8.140.255) smtp.rcpttodomain=q.com smtp.mailfrom=sunpowercorp.com; dmarc=fail (p=none sp=none pct=100) action=none header.from=sunpowercorp.com; dkim=none (message not signed); arc=pass (0 oda=1 ltdi=1 spf=[1,1,smtp.mailfrom=sunpowercorp.com] dkim=[1,1,header.d=sunpowercorp.com] dmarc=[1,1,header.from=sunpowercorp.com]) Received: from MW4PR03CA0203.namprd03.prod.outlook.com (2603:10b6:303:b8::28) by MW4PR07MB8604.namprd07.prod.outlook.com (2603:10b6:303:105::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7698.19; Fri, 21 Jun 2024 18:58:36 +0000 Received: from CO1PEPF000075ED.namprd03.prod.outlook.com (2603:10b6:303:b8:cafe::dc) by MW4PR03CA0203.outlook.office365.com (2603:10b6:303:b8::28) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.37 via Frontend Transport; Fri, 21 Jun 2024 18:58:36 +0000 X-MS-Exchange-Authentication-Results: spf=softfail (sender IP is 52.8.140.255) smtp.mailfrom=sunpowercorp.com; dkim=none (message not signed) header.d=none;dmarc=fail action=none header.from=sunpowercorp.com; Received-SPF: SoftFail (protection.outlook.com: domain of transitioning sunpowercorp.com discourages use of 52.8.140.255 as permitted sender) Received: from haraka01-inline-api-pop.vpc-50c51735.usw1.shn (52.8.140.255) by CO1PEPF000075ED.mail.protection.outlook.com (10.167.249.36) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.15 via Frontend Transport; Fri, 21 Jun 2024 18:58:35 +0000 Received: from NAM04-DM6-obe.outbound.protection.outlook.com (mail-dm6nam04lp2040.outbound.protection.outlook.com [104.47.73.40]) by haraka01-inline-api-pop.vpc-50c51735.usw1.shn (Haraka/2.8.24) with ESMTPS id C379F7A3-22D4-49A0-A938-22C5FF0A2549.1 envelope-from <Katherine.Evora@sunpowercorp.com> (version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 verify=FAIL); Fri, 21 Jun 2024 18:58:33 +0000 ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; 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Asked by solarhome 3 days ago

Answered by david 3 days ago

  • Solved

Any Google addon opens to Google Account Help

Any addon I use to open a tab with Google Chat, Keep, Calendar or Messages results in opening the Google Account Help page. Including apps that let you add links to Space… (read more)

Any addon I use to open a tab with Google Chat, Keep, Calendar or Messages results in opening the Google Account Help page. Including apps that let you add links to Spaces. If I click the sign in button it just reloads the page. I have zero issues signing into those in my browser.

https://support.google.com/accounts/answer/32050?hl=en

Thunderbird 115.11.1 (64-bit)

Asked by Bookimp 1 week ago

Answered by Matt 4 days ago

  • Locked

getting a secure mail key into thunderbird

Received a nice email from Matt which I answered with this: Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clip… (read more)

Received a nice email from Matt which I answered with this:

Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clipboard and to a piece of paper. I went to Thunderbird and typed the new key in when it asked for a password, checking the box for password manager. I've done it twice to no avail. I can't move anything to type it in the account settings.

More thoughts, please. (A grad school friend used to say , in a rich North Carolina accent, it didn't work because you didn't know how to hold your mouth. So I know there's something I'm missing.)

Marjorie

Asked by mskinsey 3 days ago

Last reply by James 3 days ago

  • Locked

Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 5 days ago

Last reply by Matt 3 days ago