Thunderbird Community Forum

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

My internet provider IInet has recently changed to The Messaging Company to provide email handling. I have changed over the messaging company as recommended but now find I cannot access Thunderbird as the password has been changed by the new company. Is there away of recovering my account? as I prefer the thunderbird application. As I cannot access my emails addressed to stewm@iinet.net.au any communication should be sent to my Gmail account stewmasters40@gmail.com

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Hi

I am using beta build 129.0b3 of Thunderbird, don't think the issue I'll describe is related to the beta build tho. I am using SpamAssasin to identify spam type mails. I'll include a screenshot to best illustrate my concerns...(attached)

Even tho I continually go into my spam folder, I seem to veyr much need to do this, so many of my regualr mails now end up there. I right click on each to Mark - Mark not as junk and yet over the days of use they are still being sent to that junk folder. As an exampl the ones from Meta are receipts for virtual games bought from their store. Several days back I marked those as not junk, the header of the mail rarely changes, but still they are being sent to my junk folder.

Within Outlook, on line, those mails are meant to be diverted to my Meta folder. If I was to go back to using Outlook, avoided opening it for quite some time now, I would expect to find those mails within that folder, and the Amazon ones within a Amazon folder. That is due to rules created for their placement within such folders.

I guess my question is two part.....

why do such mails seem to persist in being marked as spam..? Secondly is there a ways to ensure they end up in their intended folders..?

by right clicking on them now they ar ethe nsent to my general inbox, including the BBC type.

Is there no such thing as a safe senders list tha tcan include omains and indivudal people / companies etc..?

Many thanks

Hi All, I'm using Thunderbird to manage Apple and Outlook emails. When I logged in this morning all my folders under the apple ID have disappeared. They still exist in webmail but not in the program. Cant work how to fix this. Any help would be greatly appreciated. Thanks Andrew

Can't send or receive email since Telstra changed authentication. After an hour on the phone with Telstra they claims settings are correct as I can access through webmail, but not through Thunderbird.

In privacy and settings, Saved password ,Under saved logins nothing appears, ( I did "remove all" as instructed by Telstra but we can't figure our how to add it back.)

Can anyone instruct me how to fix this? Many thanks I appreciate your assistance

I had to reformat a hard drive. Unfortunately, my current Thunderbird profile was erased. I have a 7-month earlier profile backed up, and my current emails are still available from Spectrum webmail. Can I re-install the old profile, and download the newer emails from Spectrum to create a new profile? What is the safest way to proceed and not lose emails? Thanks!

Using Thunderbird 115.13.0 Not able to send emails. Can receive. I am in Canada. Get incoming email from Mail System (NOT MY ISP)

Login from Country: US United States
Please use this url to enable SMTP sending for the new ip address

If you were not sending from this address then change your password IMMEDIATELY as it is known to a hacker g_safe_smtp: Login attempt from unknown address (23.227.149.3) user=wsilvera@uniserve.com. Open this link in your browser to enable logins: http://mx0.uniserve.com/vfy?f=87c21422

My ISP says this is a Thunderbird issue, and they cannot help. Warren

Hi,

I recently setup a second computer and installed Thunderbird (Built 115.13.0 (64-bit)) again. I transferred all my preferences, but have this strange problem, that the appearance of the email list looks different. In the previously installed version it is a simple list with separators and in the new installed version every email is in a separate box. I included the screenshots as a reference.

I googled and searched the settings to align this, but unfortunately without success. Does anyone know how to change this?

Thank you!

Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem??

Mozilla Support <product-help@firefox.com>

1. 1. - Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

I have had 5 email accounts set up with Thunderbird for several years. Just recently Thunderbird freezes when I try to access that email account. If I click on that email account a second time, I get a Not Responding error at the top of the screen.

I upgraded to 128.0.1esr, but no change.

Ideas?

Thanks, Tom

We have been asked to change server settings to OAuth2 on Thunderbird. I thought I had followed instructions properly from the internet but emails will arrive now but I cannot send any. I keep getting a box asking for my password which then isn't recognised. Should I be going into my gmail account via Gmail itself rather than Thunderbird. We have 2 Gmail accounts and 2 outlook accounts coming into Thunderbird I am not a wizz kid at all this and only understand simple instructions. I am wishing I hadn't altered anything now!

Hi, since yesterday trying to send emails just results in the display box "Sending message" (in German) but it never completes that. Receiving emails works fine. The SMTP entries all appear ok, I have not changed anything in terms of hard- or software. I use windows 10 and thunderbird 115. Sending email via the online interface of the service provider works fine too. This problem appears only when trying to send emails via strato.de but not with gmx.de. As far as I can see the settings are identical. Any ideas? Best regards

I have several calendar items that I deleted on my phone which removed them from Google calendar but the reminders continue to appear in the desktop app.

I restored the items, modified them, deleted them from the calendar that appears in TB but no luck.

The notices lock the app - I can't do anything unless I cancel them.

Any suggestions?

Thanks!