Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

super slow deleting and opening emails

  • 4 replies
  • 6 have this problem
  • 7 views
  • Last reply by gonzoman

gonzoman
gonzoman
more options

I've done everything from uninstalling/reinstalling, disabling all add ons, deleting msf files, running safe mode. thunderbird is almost dead at this point. anytime I try opening or closing, deleting I get the "not responding" message. please don't make me have to start using another email package. How can I completely remove all of my thunderbird info off my hard drive and start over?

cheers Bart

I've done everything from uninstalling/reinstalling, disabling all add ons, deleting msf files, running safe mode. thunderbird is almost dead at this point. anytime I try opening or closing, deleting I get the "not responding" message. please don't make me have to start using another email package. How can I completely remove all of my thunderbird info off my hard drive and start over? cheers Bart

Chosen solution

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

gonzoman
gonzoman Question owner
more options

Mcafee

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

gonzoman
gonzoman Question owner
more options

I turned off the email scan function in mcafee and all is well thanks. it's right click on mcafee icon (lower right of screen)>change settings>settings>unclick email attachments>apply

cheers Bart