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How can I enable Firefox to let me upload coins from a website to my Facebook game? I used to be able to when I used Safari.

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  • Last reply by user693271

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When I had Safari I used to be able to go to the Bubble Witch Saga All Coins page and click on coin links which would open the game on Facebook and add coins to my game. Ever since I started using Firefox I am unable to do this. Can you please advise me on what I need to do to get this feature back?

When I had Safari I used to be able to go to the Bubble Witch Saga All Coins page and click on coin links which would open the game on Facebook and add coins to my game. Ever since I started using Firefox I am unable to do this. Can you please advise me on what I need to do to get this feature back?

All Replies (3)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Hi, Thanks for the response but NO it didn't take care of my problem. I did what you said, and I have done that in the past as well, but I'm still having the same issue. Thanks for trying. Tracey

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.