Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm not able to install Java 7.25 on Windows XP 5.1.2600 using Firefox 23.0.1

  • 3 replies
  • 5 have this problem
  • 15 views
  • Last reply by ideato

more options

I'm able to download it, but not install it. I get a message that says "Installation failed. The wizard was interrupted before Java 7 Update 25 could be completely installed. To complete installation at another time, please run set up again."

I'm able to download it, but not install it. I get a message that says "Installation failed. The wizard was interrupted before Java 7 Update 25 could be completely installed. To complete installation at another time, please run set up again."

All Replies (3)

more options

Hello ChristineI, be sure you have firefox closed(from File > Exit) and then try once again to install java.

http://kb.mozillazine.org/Java#On_Windows


thank you

more options

Hi Ideato Thank you for your help. I tried it, but I still got the same message.

more options

Seek if there is olders versions install and uninstall them with java uninstall tool, see : http://www.java.com/en/download/help/uninstall_java.xml

then install the new version


thanks again