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I can't "clear list" in the download box with the latest Firefox browser on any of my computers.

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by cor-el

JudeeChop
JudeeChop
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When I download a PDF or any file with firefox, the download box will appear like normal tracking the download until it's finished. Usually when the download is complete, you can click on "clear list" in the bottom left of the box to clear your download history, but with the latest version of Firefox none of my computers (I have two computers with Windows 7) can't click on "Clear List" as it is always greyed-out. Any help would be deeply appreciated, thank you.

When I download a PDF or any file with firefox, the download box will appear like normal tracking the download until it's finished. Usually when the download is complete, you can click on "clear list" in the bottom left of the box to clear your download history, but with the latest version of Firefox none of my computers (I have two computers with Windows 7) can't click on "Clear List" as it is always greyed-out. Any help would be deeply appreciated, thank you.

All Replies (2)

ideato
ideato
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Hello JudeeChop, with close firefox, open profile folder and then try to delete the downloads.sqlite file, then open firefox again try to download something(this create the above file again) and check if the issue exist.


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can happen if you run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
  • bug 842871 - Clean downloads button not working if you got private navigation enabled

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)