Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a blank page when I open a new tab and would lie to have the thumbnails back - HOW?

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Bozz

more options

Firefox ver. 16.0.2 Win 7

I have tried the suggestions I find on the web. Your support page says: "The Firefox New Tab page shows pictures of the sites you visit frequently. Sometimes, some or all of these images are not displayed. We'll explain why that happens and how to get them back when it's possible." No I don't get any pictures at all when I open a new tab - It's blank, but I click on the following link: https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing I click on the link to follow instructions and end up here: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites I click on this link: "The images of my top sites are gone - how do I get them back?" and end up here: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites#w_the-images-of-my-top-sites-are-gone-how-do-i-get-them-back and end up here: See The thumbnails on the new tab page are missing - how to get them back. I click on the link for information and end up..... were I started.

So - Could someone be nice and explain how I get the thumbnails back?! Because I refuse to use IE, but considering Opera..... Please advice!

Firefox ver. 16.0.2 Win 7 I have tried the suggestions I find on the web. Your support page says: "The Firefox New Tab page shows pictures of the sites you visit frequently. Sometimes, some or all of these images are not displayed. We'll explain why that happens and how to get them back when it's possible." No I don't get any pictures at all when I open a new tab - It's blank, but I click on the following link: https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing I click on the link to follow instructions and end up here: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites I click on this link: "The images of my top sites are gone - how do I get them back?" and end up here: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites#w_the-images-of-my-top-sites-are-gone-how-do-i-get-them-back and end up here: See The thumbnails on the new tab page are missing - how to get them back. I click on the link for information and end up..... were I started. So - Could someone be nice and explain how I get the thumbnails back?! Because I refuse to use IE, but considering Opera..... Please advice!

Chosen solution

I associate Conduit with various "Community Toolbar" add-ons. Do you have such a toolbar? You might be able to configure or disable it here:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

Read this answer in context 👍 2

All Replies (4)

more options

You can change this in Firefox's about:config preferences editor.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the filter box, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter the desired value:

(i) Page thumbnails (default)

about:newtab

(ii) Blank tab

about:blank

(iii) Built-in Firefox home page

about:home

(iv) Any other page

full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?

Modified by jscher2000 - Support Volunteer

more options

Hello

No, I'm sorry. Doesn't work. I get a conduit search engine page when I enter about:newtab

Regards

Leif

more options

Chosen Solution

I associate Conduit with various "Community Toolbar" add-ons. Do you have such a toolbar? You might be able to configure or disable it here:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

more options

THANK YOUUUUUUUUUUUUUUU

It solved the problem. I just disabled the only toolbar that was enabled :D.

Thanks again for your assistance.

Wishing You all the best

Leif Granlud