Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scrolling is acting up with Firefox 16. It has a mind of its own scrolling to the bottom of a page and hard to copy paste text flickers on words, How do I fix

  • 3 replies
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

more options

Scrolling is acting up with Firefox 16. It has a mind of its own scrolling to the bottom of a page and hard to copy paste text flickers on words wont highlight correctly, How do I fix this?

Scrolling is acting up with Firefox 16. It has a mind of its own scrolling to the bottom of a page and hard to copy paste text flickers on words wont highlight correctly, How do I fix this?

All Replies (3)

more options

Hi,

You can try deselecting Use hardware acceleration when available in Firefox Tools (Alt + T) > Options > Advanced > General, restart Firefox and check. A quick way to restart Firefox is to press Shift + F2, type restart and Enter

If the problem persists, you can Reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

I unselected the hardware acceleration.... before it didnt help. I dont want to do the reload Firefox though. Thanks

Modified by broadway96

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can also try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.