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audio won't play

  • 2 replies
  • 7 have this problem
  • 6 views
  • Last reply by AliceWyman

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I have no audio when I try to watch a video or listen to music, as on Youtube or music samples on Amazon. Yet I can hear the audio in the Mozilla add-ons demonstration video on the add-ons page. I have tried all the suggestions listed on the support page and none of them work. This problem started about 3 weeks ago for no apparent reason.

I have no audio when I try to watch a video or listen to music, as on Youtube or music samples on Amazon. Yet I can hear the audio in the Mozilla add-ons demonstration video on the add-ons page. I have tried all the suggestions listed on the support page and none of them work. This problem started about 3 weeks ago for no apparent reason.

Chosen solution

I guess I'm just too literal. When the audio wouldn't play it didn't act like a crash to,e.g. a violent shut-down to the program. The solution was simple. Downgrade the version of Flash Player. I downgraded from 11.3 to 10.3. Problem solved

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Chosen Solution

I guess I'm just too literal. When the audio wouldn't play it didn't act like a crash to,e.g. a violent shut-down to the program. The solution was simple. Downgrade the version of Flash Player. I downgraded from 11.3 to 10.3. Problem solved

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For anyone reading, see these articles about Flash Player 11.3 problems and solutions: