Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to watch any kind of video or flash

more options

The most recent update has made me unable to watch any flash or video. I have updated ALL my extensions and add ons, but still can't watch ANY videos or flash.

The most recent update has made me unable to watch any flash or video. I have updated ALL my extensions and add ons, but still can't watch ANY videos or flash.

All Replies (2)

more options

hello Torvaldr, this is probably a problem in connection with the recent update of adobe's flash plugin, please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox

more options

Thank you! I disabled Realplayer and the protected mode and videos now work again.