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Can't get past the captcha when setting up sync

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  • 5 have this problem
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  • Last reply by Ibai

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I'm trying to install sync on FF 13 and I can't get past the captcha.

I'm trying to install sync on FF 13 and I can't get past the captcha.

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Hi!

I've seen this problem in the past. It's probable that one of the add-ons that you have installed is interfering with the set up process. Please, start your browser in Diagnose Firefox issues using Troubleshoot Mode and try again.

Let me know if that helps. Ibai