Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does firerfox freeze, even in safe mode?

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by rbillings

Qwerty018
Qwerty018
more options

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Modified by Qwerty018

Chosen solution

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.

Read this answer in context 👍 0

All Replies (1)

rbillings
rbillings
more options

Chosen Solution

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.