Installed CC Cleaner. It screwed up my Firefox. I removed CC Cleaner but Firefox is still screwed. Can't do hotmail or gmail in Firefox
I installed CC Cleaner and ran cleaner and registry.
Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox)
I unistalled CC Cleaner, but the problems remain.
What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!
Chosen solution
You're welcome
Read this answer in context 👍 0All Replies (6)
See how things are with a new Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Thank you, "the-edmeister". This solution did work. Unfortunately, it requires that I move all bookmarks, reinstall no-script and other add-ons, etc.
Is there a menu option or process similar to 'system restore' by which I could go back to yesterday's firefox settings?
Thanks again. I now have a working solution!!
I'm glad it was that easy to solve. Those "cleaner" programs can be pretty destructive.
See this support article.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
That issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
yes!! Thank you "cor-el". That solved my problem and allows me to keep everything as is.
Thanks so much to both of you!!!
Chosen Solution
You're welcome