Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since I updated Firefox, it won't start unless I turn off Zone Alarm Pro

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Sambo18

more options

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

Chosen solution

That is a problem caused by using Virtualization in ZoneAlarm Extreme Security.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

That is a problem caused by using Virtualization in ZoneAlarm Extreme Security.

more options

Thanks for that - it is now working as it should.