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the security & stability update for 3.16.16 wont download

  • 3 replies
  • 7 have this problem
  • 7 views
  • Last reply by cor-el

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I'm told to download this security update. I click to do so and the indication is that the downloading begins, but it never finishes. I've given it plenty of time. I believe it says something like "connecting to the server," but it never seems to get there. If I need this I'd like to know how to get it. Thanks.

I'm told to download this security update. I click to do so and the indication is that the downloading begins, but it never finishes. I've given it plenty of time. I believe it says something like "connecting to the server," but it never seems to get there. If I need this I'd like to know how to get it. Thanks.

All Replies (3)

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You may want to wait a day and update to Firefox 3.6.17, due to be released later today.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Edit: Firefox 3.6.17 is released, so you can update now.

Modified by cor-el

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Thank you. I'm pretty much a computer idiot, so your answer isn't completely clear to me. Is each bullet point a different option? Do I trash the current Firefox application before installing something else?

I had a terrible time downloading the last time I did it. It took 4 times, and the new bookmark page lost half my bookmarks the first time I added a new one. Very frustrating. I've been very reluctant to change again, despite assurances such as the one above that I won't lose anything.

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I just noticed that Firefox 3.6.17 has been released, so you can try to download that full version now.

If you want to backup your profile data then see:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder