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Addons don't appear work/after update to FF4

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by deuxhero

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Even reinstalling add-ons causes them to disappear again when I restart FF.

Google tells me to open my profile page (Which the intrestions lead me to "Application Data\Mozilla\Firefox\Profiles\8k8tz4sg.default" on this XP machine) close FF and delete the 3 "exentions" file, but I have done that many times and they still do not appear.

Even reinstalling add-ons causes them to disappear again when I restart FF. Google tells me to open my profile page (Which the intrestions lead me to "Application Data\Mozilla\Firefox\Profiles\8k8tz4sg.default" on this XP machine) close FF and delete the 3 "exentions" file, but I have done that many times and they still do not appear.

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I have aalso tried temporaliy removing prefs.js as well at the same time (as I have seen suggested), but it still does not work