Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since installing FF4 I dialogue box occaisionlly pops up with the message: Something is stopping firefox from updating

  • 3 replies
  • 12 have this problem
  • 1 view
  • Last reply by Me-Hostage

goodtyneguy
goodtyneguy
more options

I run a fully up to date Vista home premium. My machine is clean of any malware and protected in real time with Avira antivrus, Online Armour firewall and IObit360. Recent full scans with these as well as Asquared, Malwarebytes and Advanced System Care indicates there is no malware causing the issue.

Thanks

I run a fully up to date Vista home premium. My machine is clean of any malware and protected in real time with Avira antivrus, Online Armour firewall and IObit360. Recent full scans with these as well as Asquared, Malwarebytes and Advanced System Care indicates there is no malware causing the issue. Thanks

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

There hasn't been a Firefox 4.0 update released yet!

Please provide a screen shot of that message.
https://support.mozilla.com/en-US/kb/Adding+screenshots

goodtyneguy
goodtyneguy Question owner
more options

Oh!

Next time it crops up I'll post a screen shot.

Thanks

Me-Hostage
Me-Hostage
more options

I keep getting this pop up too, and it's very annoying. I have got it about 6 or 7 times since upgrading to FF4...