Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't see any characters when it asks to type them in for security reasons.

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by cor-el

more options

For example:When I try to buy tickets in Ticketmaster, I can never see the characters to type for security. Same thing when setting up a new Hotmail account. Where do I go to enable the character feature? Is this a Firefox issue or a MAC issue?

For example:When I try to buy tickets in Ticketmaster, I can never see the characters to type for security. Same thing when setting up a new Hotmail account. Where do I go to enable the character feature? Is this a Firefox issue or a MAC issue?

All Replies (1)

more options

See:

  • You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • You can check the exceptions in Firefox > Preferences > Content: Load Images > Exceptions
  • You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images. See: