Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't open/connect tp the internet. Explorer opens and connects. Windows firewall turned off. No other antivirus program running. Happened when I downloaded new Firefox update.

  • 1 reply
  • 29 have this problem
  • 5 views
  • Last reply by mmcindy33

mmwaite
mmwaite
more options

Firefox won't open/connect tp the internet. Explorer opens and connects. Windows firewall turned off. No other antivirus program running. Happened when I downloaded new Firefox update.

Firefox won't open/connect tp the internet. Explorer opens and connects. Windows firewall turned off. No other antivirus program running. Happened when I downloaded new Firefox update.

All Replies (1)

mmcindy33
mmcindy33
more options

I had the same problem when i dl-ed a new anti-virus softward, but what I did help me reconnect Firefox again! Here is what I did, Go to open firefox browser-->option-->advanced-->network-->settings-->and change it to auto-detect proxy settings for this network!

It worked for you, hope it will work for you too =)!


Cheers