Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks lost after unexpected Crash

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by TonyE

Yankeeboy
Yankeeboy
more options

i tried out FF 4.0 but was unhappy with it so i uninstalled it and went back to 3.6. after surfing about an hour or 2 it crashed and when i started it up again everything was reset and all my Bookmarks were gone. Help please!

i tried out FF 4.0 but was unhappy with it so i uninstalled it and went back to 3.6. after surfing about an hour or 2 it crashed and when i started it up again everything was reset and all my Bookmarks were gone. Help please!

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This article should help you recover them - https://support.mozilla.com/kb/Lost+Bookmarks