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crash reports arent subitting

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  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them

its usually a plug issue, but I cant pinpoint anymore than that

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them its usually a plug issue, but I cant pinpoint anymore than that

All Replies (1)

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You can try to disable all plugins and only enable a plugin if you get the bar at the top or a message in the area where a plugin should be.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems