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when opening a web page, a blank page about the size of a third of the page appears for a sec then the full page comes up

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

krueda
krueda
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when I open igoogle or any other website, a mini blank page (about a third of the full screen) appears for a sec then the full page complete with info appears. The blank page displays only mozilla firefox, the next full size shows the complete web site, e.g. google, yahoo, hotmail, etc. The lap top does not do this only the desk computer. This has only started recently. We did up grade our dsl speed but they ATT has assured us that the problem rests with the browser.

when I open igoogle or any other website, a mini blank page (about a third of the full screen) appears for a sec then the full page complete with info appears. The blank page displays only mozilla firefox, the next full size shows the complete web site, e.g. google, yahoo, hotmail, etc. The lap top does not do this only the desk computer. This has only started recently. We did up grade our dsl speed but they ATT has assured us that the problem rests with the browser.

All Replies (2)

krueda
krueda Question owner
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I see 3 people have this problem. Has anyone solved the situation?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r22

Update the Flash plugin to the latest version.