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FF will not open in Win Vista

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by Svetlana

AnonymousUser
AnonymousUser
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I have long used FF; suddenly with 3.6.3 (or whatever is latest from mozilla.com), it starts as a process ("firefox.exe *32) but never displays a window. will NOT start in safe mode either; tried creating a new profile (per instructions from FF support chat line) -- also no-go. Previously tried completely uninstalling/reinstalling/rebooting & removing all Mozilla folders after uninstalling -- still no luck

I have long used FF; suddenly with 3.6.3 (or whatever is latest from mozilla.com), it starts as a process ("firefox.exe *32) but never displays a window. will NOT start in safe mode either; tried creating a new profile (per instructions from FF support chat line) -- also no-go. Previously tried completely uninstalling/reinstalling/rebooting & removing all Mozilla folders after uninstalling -- still no luck

All Replies (3)

Svetlana
Svetlana
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According to this section, you will have to create a new profile and migrate to it.

AnonymousUser
AnonymousUser Question owner
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As stated in original post, I tried creating & using a new profile -- still no-go.

zzxc
zzxc
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How long does firefox.exe stay in task manager? (Indefinitely, or does it disappear after a time?)

Also, could you check other 32-bit applications to see if they load? (Are you able to access the 32-bit version of Internet Explorer?)