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why does firefox freeze when the downloads window pops up

  • 5 replies
  • 123 have this problem
  • 10 views
  • Last reply by colgategirl

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if i try downloading anything off of a web page like a picture or a pdf just anything that makes my download window pop up it freezes firefox and i have to end program

This happened

Every time Firefox opened

last weekend

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

if i try downloading anything off of a web page like a picture or a pdf just anything that makes my download window pop up it freezes firefox and i have to end program == This happened == Every time Firefox opened == last weekend == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

All Replies (5)

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See http://kb.mozillazine.org/Unable_to_save_or_download_files

Try to delete downloads.sqlite (plus downloads.rdf, if it exists) in the Profile Folder

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even if i open the download window manually it freezes. so if the download window opens at all firefox freezes

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THANK YOU!

1) Close Firefox 2) Delete downloads.sqlite from the Profile folder 3) Start Firefox

FF will create a NEW sqlite file that WORKS. Downloads now do not crash the program!

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i have still this problem after i do these steps!

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Brilliant! Worked for me. Have had this problem for a year now. Had to make sure firefox.exe was ended in task manager first though as it wouldn't do it first time round. Thanks cor-el!