Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot close messages

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

flip-tijburg
flip-tijburg
more options

Hey,

I recently downloaded Thunderbird because my mail service prodiver has added ads into the desktop application. Migrating everything over was a piece of cake, but I'm running into two issues now: 1) When I open thunderbird, the space to the right of the message column is filled with a request to donate money. I would like for that place to be blank when I'm not displaying an email there. 2) Once I have opened an email, I cannot close it again. I can replace it with a different email, but only way to have all of them closed is to close Thunderbird entirely and start it up again.

In the previous application, I could close emails by hitting ESC on my keyboard. Is there a way to have this functionality in thunderbird too?

Thanks in advance for your efforts!

Hey, I recently downloaded Thunderbird because my mail service prodiver has added ads into the desktop application. Migrating everything over was a piece of cake, but I'm running into two issues now: 1) When I open thunderbird, the space to the right of the message column is filled with a request to donate money. I would like for that place to be blank when I'm not displaying an email there. 2) Once I have opened an email, I cannot close it again. I can replace it with a different email, but only way to have all of them closed is to close Thunderbird entirely and start it up again. In the previous application, I could close emails by hitting ESC on my keyboard. Is there a way to have this functionality in thunderbird too? Thanks in advance for your efforts!

All Replies (3)

david
david
  • Top 10 Contributor
more options

You appear to be a new user. I suggest you spend time learning Thunderbird and evaluating the many settings on the settings pane and also the account settings pane, plus also experiment with the View options from menu to change layout and adjust a number of features. In doing that, you will get a good foundation on the many combinations. Welcome.

Helpful?

flip-tijburg
flip-tijburg Question owner
more options

Hey David, I looked for and found the view menu and have managed to solve problem 1. However, I still can't find a way to close messages. Do you (or anyone else who might be reading this) know if there is a functionality that allows me to close messages without closing thunderbird entirely? I have searched online with various keywords, but not found any answer. I appreciate that you are trying to let me teach myself how to solve this, but I am getting a little frustrated, and not particularly interested in knowing the fine mechanics of this application. Best regards,

Flip

Helpful?

david
david
  • Top 10 Contributor
more options

When you open a message, a tab is set on menu bar. Close the tab and it closes the message. If you are going to use Thunderbird, you do need to spend some time learning about it.I am not trying to put you off, but you will learn as you go. Few volunteers here have the time or inclination to provide tutorials. You'll do fine. Take care. :)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.