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TB 115, Messages Stuck in Outbox, Folder Repairs Are Unusual

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  • 0 have this problem
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  • Last reply by Matt

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Since at least this morning, TB 115.1.0 is putting outbound messages into my Outbox and not sending out. I checked all the server settings, they are correct. This is only happening in Thunderbird and I haven't changed any settings.

I have a ton of messages in this profile and the outbound messages I have stuck are a bit important. Have I encountered a bug?

I tried doing Repair on some of the mailbox folders (Inbox) and get some weird results. One account is sticking several non-Spam messages in the Spam folder and won't allow me to take them out, and that's on a different account -- I have like three Gmail accounts configured.

Help! :)

Since at least this morning, TB 115.1.0 is putting outbound messages into my Outbox and not sending out. I checked all the server settings, they are correct. This is only happening in Thunderbird and I haven't changed any settings. I have a ton of messages in this profile and the outbound messages I have stuck are a bit important. Have I encountered a bug? I tried doing Repair on some of the mailbox folders (Inbox) and get some weird results. One account is sticking several non-Spam messages in the Spam folder and won't allow me to take them out, and that's on a different account -- I have like three Gmail accounts configured. Help! :)

All Replies (5)

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This is all on MacOS Monterey, FYI.

I set up a new profile, re-entered all my accounts... and I'm seeing more indication of a problem. One of my Gmail accounts shows two Drafts folders (one is empty) -- but that is not present on the account online, or on my iPhone (Mail.app).

TB 115 won't allow me to delete the duplicate Drafts folder, either.

Modified by forrie1

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Another anomaly, I search for a sender (Quick Search) and within that list, when I click on Order Received (sorting) it doesn't work in that view, but it does in others.

At this point, would it be wise to downgrade Thunderbird to prior 115?

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Currently for everyone using 102* all Thunderbird controlled updates are still updating to another 102* eg: 102.13.1 updated to 102.14.0 - I have just allowed this update.

Is there a particular reason you chose to install Thunderbird 115*?

When you installed 115*, did you do it as a separate installation and use a new profile? OR did you download and install over 102* so it auto used the original profile?

re : shows two Drafts folders (one is empty) -- but that is not present on the account online, won't allow me to delete the duplicate Drafts folder, either.

You cannot delete a folder that does not exist on server, but you can remove it manually from the mail account in profile folders - but you have to exit Thunderbird before you delete it. Help > TRoubleshooting Information Under 'Application Basics' - half way - Profile folders - click on Open Finder It opens a new window showing contents of profile name fodler Exit Thunderbird now - this is important

Click on 'ImapMail' folder to open and see contents As you have several imap gmail accounts they will be called imap.gmail.com and additional ones will have a number appended - imap.gmail-1.com

Click on the imap mail account name folder eg: imap.gmail.com and look for 'Drafts' and 'Drafts.msf' - if it has a zero size then this is the duplicate and it's empty - delete them. If you see '[Gmail].sbd' folder then it will contain all the files that represent folders. One of them should be 'Drafts' and 'Drafts.msf' and this one should have a size as it contains draft email. This is the one you need.

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Thank you for taking the time to respond, I appreciate it.

A fair question, why did I installed TB 115. I thought it was a new official release (it is?) and I did in fact update my existing 102 installation; well, on MacOS, TB installed separately, but I kept the same Profiles directory content and that may be an issue.

After toiling with this, I decided to "start over" and installed TB 102.14.0 (MacOS) and re-set everything up. I am missing my cache of collected addresses, and I've since learned there is a "Mork" format to some of these have. I would like to pull out the collected addresses and retain them in the new TB 102 profile I have. Maybe Python or something.

In any case, I had been using TB 115 for a while -- no problems at all -- this just "happened" one afternoon, when I hadn't made any changes to my configuration, just regular use, which is why I posted -- I don't understand what may have caused it. I did retain the TB 115 directory (per the above) for inspection.

Thanks again.

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Messages going to the outbox have really only a few causes. 1. You are not online. There is an issue with your internet connection. 2. Thunderbird is not online. Check the ((o)) in the status bar does not have a line through it. 3. You chose to send the mail later (either from a button or using the Ctrl+Enter key stroke shortcut.

Only after those three things are eliminated should a search for perhaps a bad add-on start, as they are three by design causes.