Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

passwords

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Tony

more options

I had to change my ntlworld.com password as I was getting a 'Forbidden' message from Virgin Media. Now I cannot access my Virgin Media mail through Mozilla Thunderbird.

I had to change my ntlworld.com password as I was getting a 'Forbidden' message from Virgin Media. Now I cannot access my Virgin Media mail through Mozilla Thunderbird.

All Replies (2)

more options

Update Thunderbird's copy of your email account's password via the password manager. See Password Manager - Remember, delete and change passwords in Thunderbird

more options

Thanks for responding but I have already tried this and it still fails.