Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Server error sending in TB

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by sfhowes

more options

When trying to send email in TB 91.2 I get error message:-

Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.tiscali.co.uk using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider. Server settings image below. Running up-to-date Win10 with Kaspersky Internet security

MBOW

When trying to send email in TB 91.2 I get error message:- Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.tiscali.co.uk using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider. Server settings image below. Running up-to-date Win10 with Kaspersky Internet security MBOW
Attached screenshots

Chosen solution

The recommended settings for tiscali accounts, and any others on TalkTalk, are:

mail.talktalk.net on 993 (IMAP) or 995 (POP), SSL/TLS, and smtp.talktalk.net on 587, STARTTLS; authentication = normal password, User Name = email address.

https://community.talktalk.co.uk/t5/Articles/Email-settings-IMAP-amp-POP3/ta-p/2204399

I would disable all TB profile folder and secure connection scanning options in Kaspersky.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

The recommended settings for tiscali accounts, and any others on TalkTalk, are:

mail.talktalk.net on 993 (IMAP) or 995 (POP), SSL/TLS, and smtp.talktalk.net on 587, STARTTLS; authentication = normal password, User Name = email address.

https://community.talktalk.co.uk/t5/Articles/Email-settings-IMAP-amp-POP3/ta-p/2204399

I would disable all TB profile folder and secure connection scanning options in Kaspersky.