Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Import/Export from Thunderbird 91.x.x.

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by sfhowes

more options

Hello friends, this is the first time I visit the Mozilla Community so I'm nice to meet you all.

I have a Google Data backup downloaded on a folder in my PC. I have also unzipped it and optained some mbox files. So I have installed the last version of TB and asked to install the Import/Export Tool extension, but seems that it's not compatible with TB91. My questions are: how to recover the mbox files securely? Is there in TB91 a tool to do this without the import/export add on?

Lot of thanks, Emiliano

Hello friends, this is the first time I visit the Mozilla Community so I'm nice to meet you all. I have a Google Data backup downloaded on a folder in my PC. I have also unzipped it and optained some mbox files. So I have installed the last version of TB and asked to install the Import/Export Tool extension, but seems that it's not compatible with TB91. My questions are: how to recover the mbox files securely? Is there in TB91 a tool to do this without the import/export add on? Lot of thanks, Emiliano

Chosen solution

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, copy the mbox files into Mail/Local Folders, remove the .mbox extensions, restart TB, find the folders under Local Folders in the Folder Pane.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, copy the mbox files into Mail/Local Folders, remove the .mbox extensions, restart TB, find the folders under Local Folders in the Folder Pane.

more options

sfhowes said

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, copy the mbox files into Mail/Local Folders, remove the .mbox extensions, restart TB, find the folders under Local Folders in the Folder Pane.

Thanks for your concise support. It is not a handy way to solve the problem, but it's the only one available, right?

Emiliano

more options

It's the only way I'm aware of, and it eliminates issues with figuring out how to install and apply an add-on.