Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook game issues since latest Firefox update

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

more options

Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

All Replies (1)

more options

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.