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cannot see email content from dreamhost after mid-Dec 2018, repairing folder locks of thunderbird

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  • 1 has this problem
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  • Last reply by jet

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Win10, 68.4.2 (32-bit)

Starting 19 Dec 2019, I can no longer see the content of email from support@dreamhost.com. I can see the headers in the summary but the content pane is empty. If I save the message as a text file I can read the content.

So far it looks like all of my other email is displaying correctly, it's just email from dreamhost.com giving me problems. First I tried repairing the folders, then I tried moving all the messages to a new folder then repairing that folder. After each repair, Thunderbird hangs. I can move the pointer but I can't select any messages or menu commands.

Win10, 68.4.2 (32-bit) Starting 19 Dec 2019, I can no longer see the content of email from support@dreamhost.com. I can see the headers in the summary but the content pane is empty. If I save the message as a text file I can read the content. So far it looks like all of my other email is displaying correctly, it's just email from dreamhost.com giving me problems. First I tried repairing the folders, then I tried moving all the messages to a new folder then repairing that folder. After each repair, Thunderbird hangs. I can move the pointer but I can't select any messages or menu commands.

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If I open the saved .eml file with Thunderbird, it hangs for a few seconds, then displays the email.