Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video Downloadhelper is no longer working. Firefox and VDH are updated. What can I do?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I have updated Firefox and Video Downloadhelper Extension/add-on and the extension now is gray and does not recognize videos on any site, but specifically youtube. How do I fix this?

I have updated Firefox and Video Downloadhelper Extension/add-on and the extension now is gray and does not recognize videos on any site, but specifically youtube. How do I fix this?

All Replies (2)

more options

What does the developer of VDH say? You should contact him first.

more options