Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

About GcontactSync

  • 6 replies
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

more options

Dear Sir I have just installed ( May 20, 2019) Thunderbird on 2 new computers (latest version of Thunderbird). One computer works under Windows 10 and the other under Windows 7. I wanted to install GContactSync to be able to retrieve all Google-Gmail addresses but to my surprise the download was impossible. A red banner appears at the top of the screen indicating that the software is not compatible with this version of Thunderbird. I don't understand.... Indeed I have 2 other computers of the same type, one under Windows 7 Pro and the other under Windows 10 Pro and I had no problem... but for the latter the registration of Thunderbird was done 3-4 weeks ago. Do you have a solution? Thank you in advance

Translated with www.DeepL.com/Translator

Dear Sir I have just installed ( May 20, 2019) Thunderbird on 2 new computers (latest version of Thunderbird). One computer works under Windows 10 and the other under Windows 7. I wanted to install GContactSync to be able to retrieve all Google-Gmail addresses but to my surprise the download was impossible. A red banner appears at the top of the screen indicating that the software is not compatible with this version of Thunderbird. I don't understand.... Indeed I have 2 other computers of the same type, one under Windows 7 Pro and the other under Windows 10 Pro and I had no problem... but for the latter the registration of Thunderbird was done 3-4 weeks ago. Do you have a solution? Thank you in advance Translated with www.DeepL.com/Translator

Chosen solution

Yes, if you change the preference, gContactSync will install in TB 60.7 32-bit.

Read this answer in context 👍 1

All Replies (6)

more options

The gContactSync add-on v. 3.0.0 claims to be compatible with TB 60.*, but the add-on installer lists the max. version compatibility as TB 60.0, instead of 60.*, (in install.rdf). This explains why it doesn't install in TB 60.7.

The simplest way to get it to install is to open Tools/Options/Advanced/General/Config. editor and double-click the preference extensions.strictCompatibility to false, OK to close Options. Then, go ahead and install the add-on. If your browser is Firefox or Chrome, drag the green Download button and drop it onto Tools/Add-ons/Extensions in TB.

more options

Hello The version I installed on my computers is the 60.7.0 32-bit version. Do your comments remain the same in this case? Thank you.

more options

Chosen Solution

Yes, if you change the preference, gContactSync will install in TB 60.7 32-bit.

more options

Many thanks for all

more options

I run TB 68.0.2 (32-bit) on Win 10 with gContactsync 3.1.7 installed.

I have set up gContactsync such that the Google addresses overwrite the TB addresses.

Lately, that is, after the latest TB updates gContactsync stopped working properly: The log does not show any errors, however new addresses on Google are not added to the TB Address book and changes on Google are not transferred to TB. Also, a summary windows used to pop up at the end of the sync process and that does not happen anymore either.

Does anyone have an idea what is going on?

Thanks!

more options

Access to Google mail, calendars and contacts is currently affected by an issue with OAuth authentication:

https://bugzilla.mozilla.org/show_bug.cgi?id=1592407

TB 68.2.1: https://www.thunderbird.net/en-US/thunderbird/68.2.1/releasenotes/

Modified by sfhowes