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Addons disappeared or corrupt?

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  • Last reply by philipp

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For some reason all my addons disappeared and i cant add them or any others,and when i try to install them is says they are corrupted.

For some reason all my addons disappeared and i cant add them or any others,and when i try to install them is says they are corrupted.

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hi leonx123, please see the banner at the top of the support page - unfortunately there's a technical issue (failing addon signature verification) at the moment that's prohibiting the installation and in some case the usage of installed addons for firefox.

mozilla is working on a resolution, expect a fix soon. in the meantime you could temporarily try winding back your system clock by a day or so to get around the issue. sorry for the inconvenience...