Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I recently loaded thunderbird on a win 8 and it gives me a message that my user name or password is not recognized by my email server. I know they are right.ar

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by christ1

dennishighviewhardware
dennishighviewhardware
more options

When I go through the set up and enter the email address and password for the email server it keeps giving me the error " email or password not recognized on the server" . I can log into it with a web browser on the same computer.

When I go through the set up and enter the email address and password for the email server it keeps giving me the error " email or password not recognized on the server" . I can log into it with a web browser on the same computer.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Who is your email provider?

Modified by christ1