Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

password

  • 1 reply
  • 3 have this problem
  • 33 views
  • Last reply by Paul

Chrisp16
Chrisp16
more options

I requested an email to change my password on my lock box account and have tried this 3 times, each time a message tells me one has been sent to my email address but not one has arrived. The e address is correct what could be going on

I requested an email to change my password on my lock box account and have tried this 3 times, each time a message tells me one has been sent to my email address but not one has arrived. The e address is correct what could be going on

Chosen solution

Hi

I recommend checking your "spam" or "junk mail just in case it has landed there by mistake.

Read this answer in context 👍 1

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Hi

I recommend checking your "spam" or "junk mail just in case it has landed there by mistake.