Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Starred messages do not have any visible Star icons in the column view

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by vexingv

vexingv
vexingv
more options

Thunderbird 65.0b2 (64-bit) on Mac OS 10.14.2 (problem not replicated in Windows)

When i try to star a message, either by pressing "S" on the keyboard or clicking the star icon in the message column, the star does not appear (still just a black dot). However, the message is starred and does appear as such on Gmail's web interface and under the Starred filter. However, not having a visual confirmation of this star is challenging.

The screenshot included is a filtered starred view, but note no stars in the column

Thunderbird 65.0b2 (64-bit) on Mac OS 10.14.2 (problem not replicated in Windows) When i try to star a message, either by pressing "S" on the keyboard or clicking the star icon in the message column, the star does not appear (still just a black dot). However, the message is starred and does appear as such on Gmail's web interface and under the Starred filter. However, not having a visual confirmation of this star is challenging. The screenshot included is a filtered starred view, but note no stars in the column
Attached screenshots

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

vexingv
vexingv Question owner
more options

I tried restarting in safe mode; didn't resolve the issue.