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Double message delete with 1 click

JIMDUNK
JIMDUNK
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When reading through emails I click (once) to delete the current selection and Thunderbird deletes 2. It happens at random with no pattern I can see. This is a problem I have had for at least 2 years and have seen it reported by others.

When reading through emails I click (once) to delete the current selection and Thunderbird deletes 2. It happens at random with no pattern I can see. This is a problem I have had for at least 2 years and have seen it reported by others.

All Replies (3)

user01229325
user01229325
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99% of the time this is due to a bad mouse or low battery on a wireless mouse. If you can select one message, press the delete key on your keyboard and only the 1 message is deleted, it is your mouse. Replacing the mouse has fixed it for all the others reporting this issue. Did you read those solutions?

JIMDUNK
JIMDUNK Question owner
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That is not the case here. Mice and batteries are good. the problem is not consistent. It may happen at the beginning, middle or end of a session or not at all. It is definitely a single click on the delete button and 2 messages one of which is not highlighted go to the trash.

user01229325
user01229325
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OK good luck