Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox isnt giving any audio output, when i play a youtube video or any other audio, it plays in browser but no sound, and i dont see the little volume icon

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by smorele

more options

My Firefox isnt giving any audio output, when i play a youtube video or any other audio, it plays in browser but no sound, and i dont see the little volume icon on the tabs as well. please suggest. thanks in advence

My Firefox isnt giving any audio output, when i play a youtube video or any other audio, it plays in browser but no sound, and i dont see the little volume icon on the tabs as well. please suggest. thanks in advence

All Replies (1)

more options

Hello, from this post:h ttps://support.mozilla.org/en-US/questions/1158414


Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.