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Signed add-on being disabled

  • 8 replies
  • 4 have this problem
  • 6 views
  • Last reply by cor-el

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I have an signed add-on:

       https://addons.mozilla.org/en-US/firefox/addon/recipefox/

But several users are reporting that my add-on is being disabled with the following explanation:

       RecipeFox could not be verified for use in Firefox and has been disabled.

I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on?

I'm on Firefox 54.0.1 (32-bit).

Frank

I have an signed add-on: https://addons.mozilla.org/en-US/firefox/addon/recipefox/ But several users are reporting that my add-on is being disabled with the following explanation: RecipeFox could not be verified for use in Firefox and has been disabled. I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on? I'm on Firefox 54.0.1 (32-bit). Frank

All Replies (8)

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Hi, since this is an add-on specific question, it would be better if you submitted it in the add-ons forum https://discourse.mozilla-community.org/c/add-ons

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@Scribe: OK, I'll try to post the question in the add-on forum.

@Happy112: It is an add-on already approved and signed by Mozilla (see the link to the add-on) and according to your link

  • "Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org undergo this process in order to be signed."

So as far as I can see the add-on is correctly signed. Do you see anything else?

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The extension is signed correctly and should install without problems.

Users can try to rename/remove the extensions.json file in the profile folder to see if that works. Also make sure that Firefox can connect to the Add-ons server to verify that the extension is still signed correctly (don't what URL Firefox uses).

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mera461 said

@Happy112: So as far as I can see the add-on is correctly signed. Do you see anything else?

All I can see is : I goofed - big time  ! And I apologise.

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Looking again at your add-on, I see that it requires Java to work. However Java has been deprecated from FF52, so that may be causing the problem - Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

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It used to depend on java, but from version 0.93 it no longer uses any java. I'll update the description to match that.

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