Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

slow performance on a Surface Pro 2 machine

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

mbmatt
mbmatt
more options

In the past few months I've experienced slow performance, while browsing, on my Surface 2 Pro machine. The resolution was to switch to Chrome (technician advise). I'd rather be using Firefox. Can someone help, please?

In the past few months I've experienced slow performance, while browsing, on my Surface 2 Pro machine. The resolution was to switch to Chrome (technician advise). I'd rather be using Firefox. Can someone help, please?

All Replies (1)

FredMcD
FredMcD
more options

What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding