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How do I reset my account?

  • 1 reply
  • 3 have this problem
  • 20 views
  • Last reply by cor-el

capnron65
capnron65
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How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

Chosen solution

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.