Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does firefox refuse to recognize saved profile?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

Chosen solution

Was Firefox closed when you copied those files into that "active" Profile folder?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Was Firefox closed when you copied those files into that "active" Profile folder?

more options

Make sure to copy the profiles.ini file as well because that is the file that sets what profile folder is used.

If you do not have a copy of profiles.ini then you need to edit the current profiles.ini file or use the "Choose Folder" button in the Profile Manager to register this profile.