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Can't find Download Icon button anywhere

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by irwanwr

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This is the first time i do not see the Download icon button on the toolbar. The downward arrow icon.

Other Firefox user profiles still have it on them.

How to solve this problem?

Thank you.

This is the first time i do not see the Download icon button on the toolbar. The downward arrow icon. Other Firefox user profiles still have it on them. How to solve this problem? Thank you.

Chosen solution

Hi, open the 3-bar menu > Customize, and if you can see the Download button, simply drag it to a toolbar and the location of your choice, then Exit Customize. If the button isn't there, click on Restore Defaults.

More here: Customize Firefox controls, buttons and toolbars.


If that doesn't work, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

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All Replies (2)

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Chosen Solution

Hi, open the 3-bar menu > Customize, and if you can see the Download button, simply drag it to a toolbar and the location of your choice, then Exit Customize. If the button isn't there, click on Restore Defaults.

More here: Customize Firefox controls, buttons and toolbars.


If that doesn't work, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

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Thank you very much, Scribe.

It seems that Download Manager (S3) add-on overriden the download button icon or something.