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flash not working

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  • 1 has this problem
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  • Last reply by FredMcD

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When I try to view flash videos or animations they won't even show up on the screen, the area where they should be just displays the site background.

When I try to view flash videos or animations they won't even show up on the screen, the area where they should be just displays the site background.

All Replies (1)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: