Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have tried every fix there is for slow, crashing and error messages and other problems. What else can I do?

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by FredMcD

melissametheney
melissametheney
more options

While on my computer in the middle of things, I will get Mozilla is not responding, or I will get script errors, Mozilla will crash. I have gone through every fix there is and still have problems constantly. I have uninstalled and reinstalled as well. Nothing works.

While on my computer in the middle of things, I will get Mozilla is not responding, or I will get script errors, Mozilla will crash. I have gone through every fix there is and still have problems constantly. I have uninstalled and reinstalled as well. Nothing works.

All Replies (1)

FredMcD
FredMcD
more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29